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Help     Your Walmart.com Account
General Information  

Benefits of Creating an Account 

What's New   Return Policy for Music Downloads 
Installing MP3 Music Downloads Manager  

Transfer Songs to Another Computer 

Shopping and Purchasing MP3s   $5 Authorization on Credit or Debit Cards 
Downloading, Playing and Managing MP3s  

 

Upgrade to Album  

 

Burning to CDs and Transferring to Devices   Benefits of Creating an Account
A Walmart.com account is required to buy MP3s. Your account also lets you take advantage of all the great products, services and Every Day Low Prices available in every Walmart.com department. Please refer to our Privacy Policy for more information on the security of your personal information.

Our MP3 Music Downloads service is available only for individuals who are 18 years of age. If you are under the age of 18 but at least 13 years of age, you may use Walmart MP3 Music Downloads only under the supervision of a parent or legal guardian. Children under the age of 13 may not use our MP3 Music Downloads service.

Your Walmart.com Account  
File Usage Rules  
Troubleshooting  
Settings and System Requirements  
Support for WMA Format Music Downloads  
Customer Service  
   


Return Policy for MP3 Music Downloads

Once you download a song, you cannot return it. If you have trouble playing the song(s) you downloaded, please refer to Troubleshooting.
 

   


Transfer Songs to Another Computer

See Downloading, Playing and Managing Your MP3s to learn how.
 

   


$5 Authorization on Credit or Debit Cards
The $5 is an authorization only, not an actual charge. An authorization is just a check to see if you have a certain amount open to buy on your card. A charge is an actual purchase. Most of the time when you make a purchase, the authorization and charge are the same amount and only appear once on your statement. Some banks show authorizations on their online statements, while others do not, since these are not actual charges.

Authorization is common among music downloads services, with some of the services authorizing up to $20 at a time. The reason is that when you buy music downloads, you are more likely to make several small purchases one after another as you browse and find different songs you want. To make your purchases go very quickly, Walmart MP3 Music Downloads authorizes $5 at a time instead of just the price of the song. This way, you don't have to wait for us to contact and charge your card for every single song you purchase. The authorization will be effective for 48 hours, or until you buy $5 in Music Downloads, at which time your card will be authorized again for another $5.

In most cases, this authorization will only appear on your statement until the next time your bank posts. Most banks post every Monday through Friday nights. Depending on your bank, however, the authorization may be active for up to 72 hours over a weekend. After your bank posts, any authorization from us will no longer appear on your statement - you'll only see a charge for the actual cost of the music you purchased, plus any applicable tax.
 

   

 


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